
FREQUENTLY ASKED QUESTIONS
We are ISO 9001:2015 certified, emphasizing quality, reliability, and continuous improvement. With a proven track record of fast response times, advanced medical facilities, compassionate care, and ethical operations, Prem Dharam Ambulance Service is a trusted name in emergency medical transportation.
We maintain transparent and affordable pricing models. Our billing practices are fully clear, with no hidden charges. We believe that during an emergency, families should focus on care — not be burdened with financial surprises.
Yes, our team includes highly skilled paramedics, critical care nurses, emergency medical technicians (EMTs), and doctors. All team members undergo rigorous training and continuous education to handle even the most complex medical emergencies with expertise and compassion.
Absolutely! Our services operate 24/7 for both station-based and outstation emergencies. Whether it's day or night, our highly trained teams are ready to respond immediately with rapid dispatch and GPS-enabled ambulances.
Yes, all our Mobile Intensive Care Units (MICUs) and air ambulances are fitted with advanced ICU-grade equipment. This includes ventilators, cardiac monitors, defibrillators, infusion pumps, and other critical care technologies to ensure hospital-level treatment during transport.